At Pho Thin Australia, we are committed to safeguarding your personal information in compliance with the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our services.​

1. Collection of Personal Information

We may collect personal information that is necessary for our business operations and to enhance your dining experience. This information may include:​

• Contact Details: Name, email address, phone number, and postal address.​
• Demographic Information: Age, gender, and preferences related to our services.​
• Transaction Details: Payment information and purchase history.​
• Feedback: Responses to surveys, comments, and other communications.​

2. Use of Personal Information

The personal information we collect is utilized to:

• Process reservations and orders.​
• Communicate with you regarding our services, promotions, and events.​
• Improve our offerings based on your feedback and preferences.​
• Comply with legal obligations and protect our legal rights.​

3. Disclosure of Personal Information

We do not sell or rent your personal information to third parties. However, we may disclose your data to:​

• Service providers assisting us in business operations (e.g., payment processors, marketing agencies) who are obligated to protect your information.​
• Legal authorities when required by law or to protect our rights.​

4. Security of Personal Information

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. Despite our efforts, no security system is impenetrable, and we cannot guarantee absolute security.​

5. Access and Correction

You have the right to access and correct your personal information held by us. To do so, please contact us using the details provided below.​

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on our website with the effective date.​

Contact Information

If you have any questions or concerns about our Privacy Policy or your personal information, please contact us at:​

Melbourne Location:

• Address: 399 Lonsdale Street, Melbourne VIC 3000 (Entrance via Hardware Lane)​
• Phone: +61 3 9193 8668​

Sydney Location (Chatswood):

• Address: Shop 4/409 Victoria Avenue, Chatswood NSW 2067​
• Phone: (02) 8036 8514​

 

By engaging with Pho Thin Australia, you acknowledge and agree to the terms outlined in this Privacy Policy.